Account and privacy
What data does Index hold about me?
Your name, email, and phone number; your transaction history; and your connected AI agent sessions. Phone numbers used in transactions are stored encrypted. Index does not hold your card details.
How do I download my data?
From paystack.com/index/dashboard/settings using the self-serve data export option.
How do I close my account?
From paystack.com/index/dashboard/settings. Unlink your Zap account from the dashboard.
Is my data shared with AI agents?
Only what’s needed for the transaction at hand. If you’re sharing someone else’s information — a recipient’s phone number, a delivery address — only do so where you have a good reason to. We recommend configuring your agent not to train on your conversations, especially when they include other people’s details.
How do I manage my WhatsApp notifications?
From your Index dashboard settings.